The Office of Institutional Planning and Research serves a broad base of institutional and external clients. Three operational strategies promote excellence and efficiency in achieving its mission. First, OIPR enables many clients to obtain information on a self-service basis using its web-, query- and reporting tools. Second, OIPR hires highly-trained, knowledgeable professionals capable of conducting sophisticated analyses and creating useful models for clients. Finally, OIPR partners with other University Offices in order to leverage the best sources of data and knowledge when creating its products and services.